Head of Process Management
Professional post graduate degree | 7-10 years in operations in a sales or service organization
The Head of Process Management at Madura will be a part of the Management Team that will build and implement the growth strategy to achieve the next level of scale and impact. The role will hold responsibility for key process efficiency parameters and involve designing, implementing and managing process reengineering initiatives as well as managing process adherence and efficiency in the field operation.
Profile
- 7-10 years of experience in operations in a large, distributed sales or service organization
- Creative and innovative problem solver
- Excellent people skills
- Experience with field implementation of process related technology solutions
- Fluency in Tamil
Location
Chennai
Interested candidates can send resumes to careers@mmfl.in
Impact Scientist
Ph.D. in Physics/Computer Science/Applied Mathematics | Experience with large scale modelling and network algorithms
In this position you will reconstruct network properties of rural Tamil Nadu using various large infrastructure and communication datasets as well as model dynamics on these networks. The role will also involve interfacing with scientists around the world who will work simultaneously on the datasets. This position requires a high level of ability with MATLAB and C, the ability to create user friendly GUIs and experience with implementing efficient network algorithms. Strong understanding of non linear dynamics and/or statistical physics is preferred.
This position is equivalent to a senior postdoctoral position position and has academic publication potential
Location
Chennai
Interested candidates can send resumes to careers@mmfl.in
Manager, Customer Research
Graduate | 2-3 years experience in market research or related field
This position involves managing a large and ongoing field research effort to understand our impact from a customer perspective. Responsibilities include managing a distributed field research team to ensure data accuracy and research productivity.
Profile
- 2-3 years experience in quantitative market research or related field
- Ability to manage teams
- Good problem solving ability
- Good people skills
- Interviewing skills
- Knowledge of basic statistics and good analytical ability
Interested candidates can send resumes to careers@mmfl.in
Product Manager - Microeducation
MBA from premier institute | 2-4yrs experience | Marketing/Branding/Promotions
The Product Manager for Microeducation is responsible for managing all microeducation initiatives. This includes all content created and distributed to our Self Help Groups in print and digital form.
The responsibilities of this position include managing the development and distribution of content to build it into a separate revenue stream. This includes managing distribution rights for our films, syndication of our rural news programs and building a paying student body for our mini rural MBA program outside of our borrower base.
Required skills / Candidate profile
- MBAs from premier institutes with 2-4years of experience
- Sound knowledge in marketing, branding and promotional activities
- Exposure to media industry (film, TV etc)
- Must be energetic, creative, self-motivated and entrepreneurial in nature
- Good communication and interpersonal skills
- Proficiency in regional language preferred
- Must possess hands on experience in product management
Locations
Chennai (Flexible to frequent travel across Tamilnadu)
Interested candidates can send resumes to
HR Manager
Madura Micro Finance Limited
36, IInd Main Road
Kasturba Nagar, Adyar
Chennai 600 020
Regional Manager
Graduate with 10-15yrs | MBA with 8-10yrs | Team Management
Role Description
The Regional Manager is responsible for leading and developing a team of 200 people spread across multiple districts, including field staff, to achieve monthly targets for a particular region.
They will focus on ensuring that targets related to portfolio quality and member experience are achieved for the region as per plan. This includes coaching the team for future roles and responsibilities, conducting events such as SHG product tradeshows and other market access and community events in the region, ensuring smooth flow of information relating to new products and issues, reporting on process compliance as per set accuracy, time and documentation standards and addressing and closing all audit issues.
Required skills / Candidate profile
- Tamil Fluency
- Graduate with 10-15yrs, MBA with 8-10yrs
- Should have managed large field teams
- Good communication, Analytical and Problem Solving Ability
- Desire to work towards development of the rural economy
- Flexible to travel extensively in the field
- Appreciation of rural and semi urban markets and customers
- Networking and Relationship Skills
Locations
Salem
Interested candidates can send resumes to
HR Manager
Madura Micro Finance Limited
36, IInd Main Road
Kasturba Nagar, Adyar
Chennai 600 020
Cluster Manager
Graduate with 3-5yrs | MBA with 2-4yrs | Field Sales Experience
Role Description
The Cluster Manager is responsible for leading and developing a team of field staff of up to 40 people to achieve monthly targets for a particular area or cluster.
This role includes building relationships with stakeholders, enhancing customer satisfaction and delivering value within the cluster. The Cluster Manager will lead and develop a team of up to 40 field staff responsible for both new member acquisition and member relationship management. They will be responsible for coaching and mentoring their team to build and promote the Madura brand and products, ensuring and reporting on process compliance as per set time and documentation standards, and tracking, monitoring and ensuring compliance to internal meetings / field visit plans and the group meeting schedules for the field staff.
Required skills / Candidate profile
- Tamil Fluency
- Graduate or MBA (preferable)
- TSIs or Sales officers with 2-4yrs of experience in field sales
- Good communication, Analytical and Problem Solving Ability
- Should have handled a team
- Appreciation of rural and semi urban markets and customers is preferable
- Networking and Relationship Skills
Locations
Across Tamilnadu
Interested candidates can send resumes to
HR Manager
Madura Micro Finance Limited
36, IInd Main Road
Kasturba Nagar, Adyar
Chennai 600 020